Our core mission is to provide chemical-free, unadulterated food to consumers. We take great pains to ensure that we go directly to the fishermen or farmers without any middlemen in between and buy the freshest of fresh food straight from the source. Further, we follow the most modern & scientific transportation and packaging processes from source till your door steps. This ensures that the required temperature and other conditions for healthy preservation of seafood's is met using nothing but natural ice as the preservative.
Simple - we procure the day's catch from fisherman hours after they actually fish and come to the shore. Our well oil-ed processing center ensures that the fresh catch reaches our plants within no time of the catch landing on the shore. At our delivery end, we have a network of vehicles that pick up the product from the airport/train stations and deliver to your doorsteps. We do not depend on any courier companies and have sourcing and delivery fully under our control - while this is expensive, it allows us to give you the worlds best fish in the fastest time possible from source to destination.
The fish reaches your home within a few hours of catch landing from the sea- our estimate is that it is in your kitchen within 20 to 35 hours of catch landing at the harbor. The catch is not treated with chemicals such as Formalin, Chlorine or Ammonia, which means what we supply, is the safest and healthiest seafood you can buy.
All our products are to be consumed within 24 hrs
Yes. We are open to receiving orders from any of the mediums listed above along with our website.
Yes, we can arrange special pricing and deliveries for bulk orders. Please call us on our call center number for special pricing on bulk orders.
We request you to register on our daily WhatsApp broadcast list or ‘like’ our page on Facebook or follow on Instagram and we shall keep you updated on all our offers.
Currently we are not delivering outside Mumbai. However, sometimes we do run campaigns for a particular location about which we inform our customers in that location in advance of our visit. For far away locations/ city outskirts, there is a certain delivery fee which will be revealed when you enter your pin code.
We support both online as well as cash on delivery payment methods. No extra fees is charged for using any of the payment methods.
Yes. We do not store credit card details in our system. All online payment related transactions are carried out using trusted payment gateway system.
The need may not arise to return the items as we deal in fresh products only. However, it is requested to check the product as soon as it reaches you. If in case you find the product is not up to your expectation, you may return it to the delivery person and inform us the reason promptly on our customer care number. We will replace the items and yes, we will definitely ask questions, because that will help us improve. We will not accept the items after an hour of delivery or if it is cooked / marinated.
We will try and deliver always on time, but in the case due to unavoidable circumstance, if we delay, the customer has a right to reject the consignment. In case your order is not received at the time communicated, please do let us know.
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General Enquiries
We’re here to help every day from 9:00 am ‘till 6:00 pm, call us on (+91) 7977 551 154
Returns & Complaints
Please email or call us before returning items, call us on (+91) 7977 551 154 or email order@freshfishmumbai.com
Order Enquiries
Please call us for free from 9:00 am ‘till 6:00 pm (+91) 7977 551 154 or order@freshfishmumbai.com